Common questions


Do I need a referral to see an Osteopath?
You do not need a referral as Osteopaths are primary health professionals.


Can I claim on health insurance and how much will I get back?
Osteopathic treatments are recognised by all major health insurance funds. You will be able to claim back if you have Extras cover. Please refer to your individual health insurance company and level of cover to find out how much rebate you will receive.
We provide the HICAPS service so you can make on the spot claims.


What do I need to bring to the consultation?
If you have any x-rays, scans or medical reports relevant to you visit to the Osteopath please bring them with you.
Often you may feel thirsty after a treatment so you may like a bottle of water to sip on the way home.


How long does a consultation last for?
Initial consultation is 40mins
Subsequent consultations are 30-40mins.


Will I need to get undressed in the consultation?
Most treatments can be done with clothes on. Occasionally outer garments such as pants or tops may need to be removed however underwear will always be left on. If you feel uncomfortable about this please discuss it with your Osteopath as we can accommodate your needs.


Will the techniques used be painful?
As some areas of the body are more sensitive than others, occasionally some techniques may be tender. We will always endeavour to use pressure that is comfortable for you.
Please give feedback to the practitioner if you feel that anything is too painful or if you would like the pressure to be firmer.


Will I be sore after the treatment?
Individuals responds differently to treatment. Some people are tender for 12-24 hours post treatment before they notice a difference. Often this tenderness is similar to the muscle ache you may feel after exercise. If you are unsure please do not hesitate to contact us. Most people may feel slightly tired or thirsty after a treatment so if possible come prepared with water and avoid too much strenuous activity immediately after your treatment.

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